WE’RE FIGHTING AGAINST COVID-19

Due to the outbreak of COVID-19 worldwide, we are taking all necessary steps to protect our customers and employees. According to the World Health Organization guidelines, the best way to prevent illness is to avoid being exposed to this virus. We are taking a series of precautionary steps including increased cleaning and sanitizing procedures for our warehouse and shipping facility and frequent hand washing for all employees. We also have made the decision to extend return policy to 60-day to ensure you enjoy a hassle-free purchase at home. Our warehouse can ship out goods on time during the crisis, but logistics will be a little slower than usual.

How we keep the workshops and offices safety:

Employees are required to stay home if they are feeling sick or they have a sick family member in their home.
Gloves and masks are required to be worn.
Clean hands at the door and schedule regular hand washing reminders by email.
Disinfect surfaces like doorknobs, tables, desks, and handrails regularly.
Increase ventilation by opening windows or adjusting air conditioning.
Use videoconferencing for meetings and adjusting large meetings or gatherings.

How we keep the shipping safety:

To offer you the best experience in this current time, we will keep doing whatever we can for our customers and ourselves. Love need to be expressed more often in the special time. Thanks for choosing us and meeting us here. Show our love and care to you and your family.
Stay safe and healthy.
Italojewelry Team